Basic Purpose: To present and sell the company product lines, programs and services in an effective manner resulting in year over year growth which is consistent with the company forecast.

Functional Responsibilities:

• Be acquainted in all of the key product lines
• Stay current on eclipse, know how to enter orders, search for orders and product and order special order equipment as needed
• Ability to pull product for orders and transfers
• Effective and courteous follow up and problem resolution for customer
• Ability to properly process Warranty claims and returns properly

Critical Duties and Responsibilities:

• Sell and Service the customer so they want to return, be available, listen and help them make their business better.
• Attends product and technical training
• Answer counter calls
• Assist with Shipping and Receiving, making sure all items are inspected and recorded correctly.
• Reviews calling ques per managers instruction to follow up on customer orders
• Assist Branch Manager and Warehouse Manager in solving customer problems.
• Performs cycle counts in a responsible manner once a month.
• Enforces company procedures and policies for returns, damages, shortages and backorders.
• Sweeps, cleans and neatens as necessary.
• Annual physical inventory

Requirements and Qualifications:

• Experience in HVAC/Plumbing Supply House (At least two years working back of house operations)
• HVAC Certification a plus
• Excellent communication skills.
• Previous RF Gun experience a plus
• Positive, Can-Do attitude
• Valid Driver’s License.
• Computer literacy preferred. (Microsoft Word, Excel)

Please contact our Human Resources department for more information or to apply.